About Us

What our clients say:
Stephen Fan
Broadway Professional Centre
Vancouver, BC

"In 2009 we purchased a 75 000 square feet, 12 storey commercial office tower on West Broadway to which Integrated Property Maintenance Limited has been the janitorial service provider since January 2000. Over the past 10 years, GWL Realty Advisors and Colliers International were the previous managers. It is the building with the least cleaning complaints I have ever experienced in my 25 years as an owner and manager of commercial real estate."

History

Integrated Property Maintenance Limited was established by Marc Polisi in 1996.

Upon completion of university, Marc embarked on a brief career with a local wholesale supplier working as a market specialist serving the needs of the property management market.

While working closely with many property management professionals, Marc learned of the difficulty in finding high quality, professional janitorial services. In response to that need, Marc established Integrated Property Maintenance Limited and set out to create a company that could serve the needs of the property management sector with the kind of quality and consistency that was sorely lacking in the marketplace.

Integrated Property Maintenance Limited was established for clients who demand a high degree of personal involvement, communication and commitment to excellence from their janitorial service providers.

Integrated Property Maintenance Limited continues to be locally owned and operated by Marc Polisi, who shares his vision of quality and consistent janitorial services with his growing team of committed workers.

Our Mission

At Integrated Property Maintenance Limited our mission is simple. We exist to serve the needs of our clients.

Our goal is to provide our clients with quality and consistent cleaning services, year after year. Our success is measured by how well we serve our clients. It is this straightforward customer driven approach, which continues to guide every aspect of our business.

Green Cleaning

Green cleaning is not a passing fashion, it is here to stay and its impact continues to grow. While there are, as yet, no laws that mandate green cleaning in the janitorial industry, there are a growing number of options in cleaning products, practices and equipment. If your organization has a strategy that includes reducing environmental impact, Integrated Property Maintenance Limited can help you attain that goal. For safe and effective cleaning that considers sensitive people and a sensitive ecology, we can offer greener products upon request.

No Franchising

Integrated Property Maintenance Limited is a 100% locally owned and operated independent business. We are not a franchise, nor do we operate as a franchise. We do not sell our janitorial accounts -- we do not make our people pay for a job. Integrated Property Maintenance Limited does not subcontract our janitorial accounts to other companies pursuing their own customers. We do not outsource offshore telemarketing firms to grow our business. Your account with Integrated Property Maintenance Limited will remain in our care and be fully managed by us.

Other companies feel they must operate using these business models and methods to force performance and compliance from their workers and to find new customers.

Our approach is different.

Quality Control

At Integrated Property Maintenance Limited quality is implemented from the top down. Hands on management and communication with the company owner affords you the unparalleled assurance that your needs will be met. There is a pride of ownership in every task we complete, every site we maintain, and every organization we serve.

Your complete and uncompromised satisfaction with the quality of our janitorial services directly determines the personal success of every individual involved. Our goal is to provide you with quality and consistent janitorial services, year after year.

How do we accomplish this?

Through a quality control program comprised of hiring, training, inspections and communications.

As opposed to a franchise model where people must pay for a job, we desire to provide beneficial jobs for our people. As your janitorial service provider, we feel it is our responsibility to directly hire, train and supervise our people to complete the cleaning tasks you ask of us in an earnest, hard working manner.

Any success we have obtained is a testament of the trust that our clients have placed in our hands and is a further assurance that we have the necessary experience and methods to provide you with quality and consistent janitorial services.

You will be pleased to put our experience to work for you.

Liability Insurance

Integrated Property Maintenance Limited is insured for up to two million dollars of Commercial Liability. Integrated Property Maintenance Limited has been insured by The Dominion of Canada Insurance Company and has remained claims free since its inception.

Worksafe BC

Workers providing services on behalf of Integrated Property Maintenance Limited are insured by Worksafe BC. Integrated Property Maintenance Limited has remained claims free since its inception.

Professional Associations

Better Business Bureau of Mainland BC Work Safe British Columbia Contract Cleaner's Association
Better Business Bureau of Mainland BC
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Worksafe BC
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British Columbia Contract Cleaner’s Association
 

Owner’s Message — click here